HR Administrator / People & Culture Coordinator

HR Administrator  / People & Culture Coordinator

25 - 37.5 hours per week

Reports to MD 

We have an exciting opportunity to develop a new role within the business. 

The role is to manage the overall HR administration of the business and to develop and streamline HR processes. 

The goal is to build and retain a workforce of great employees to achieve organisational goals. This is a new role to develop a full scope of HR processes to attract, onboard, develop, motivate and retain employees. 

The initial role will be to set up a new ‘onboarding’ process to orientate new people in the business. This refers to any action that helps new hires understand how things work in their new work environment, get acquainted with the company culture, and feel welcomed and valued in their team. This will include administering staff contracts, going through the handbook, assisting the Line Manager in ensuring training, health & safety and integration into the company.

We are looking for someone who is dynamic, able to work to deadlines, and has problem solving skills.

  • Manage the overall HR administration of the business
  • Develop HR processes and initiatives - Identify ways to improve current policies and procedures and select new ones, including company wellbeing policies. 
  • Build HR processes and policies in alignment with the strategic business direction 
  • Be the point of contact for HR and payroll related enquiries.
  • Develop and implement an Onboarding Process of new staff and ensuring training for different areas of the business and structure. 
  • Administering staff contracts 
  • Finalising monthly payroll and submitting to accountants
  • Managing the holiday tracker and entitlement (salary and hourly)
  • Creating a strategy to drive employee experience, increasing engagement and performance.
  • Measure and understand key drivers of engagement and cultivate a feeling of company pride for employees
  • Plan developments with a long-term view to create a robust People and Culture function
  • Devise feedback channels to ensure that communication between people managers and employees is fluid and there is a constant cycle of feedback
  • Update and subsequently manage the company hand book and information
  • Liaise with HR company.
  • Offer proactive recruiting assistance
  • Coordinate annual performance and rewards review and talent identification and development
  • Train and provide support to other members of the team on general HR administrative, health & safety, policy & procedures.
  • Ensure company wide Health & Safety training is coordinated 
  • Providing strategic counsel on all people matters
  • Work with events team to host internal and external events dedicated to progression, processes and upskilling. 
  • Contributing to long-term goals around business and people development
  • Leading the analysis of employee feedback and data, with the aim of creating a better working environment and engaged culture
  • Taking oversight of the company’s culture
  • Assist in obtaining BCorp status, then working to ensure this is met every annual review.
  • Work with Well Grounded or other organisations to create job opportunities and accessibility to Climpsons, our customers and the  coffee industry eg work experience days or panel discussions
  • Coordinate a company kickstart scheme to create a number of new 6-month job placements for young people who are currently on Universal Credit
  • Contribute to annual company wide end of year report 
  • Other tasks as required by the company

Skills / Qualifications

  • At least 2 years experience in administrative or HR roles, with particular focus on HR or People and Culture
  • Attention to detail 
  • Familiarity with business software such as Microsoft Office.
  • A high level of confidentiality.
  • Excellent interpersonal and customer-facing skills.
  • Strong communication skills, both written and verbal.
  • The flexibility and willingness to learn.
  • An open mind 
  • To enjoy working with people
  • Tact and diplomacy
  • The ability to work as part of a team
  • The ability to work accurately, with attention to detail

To apply:

This role is a new role in the business and has an opportunity to develop the company's management of people and culture. We are able to offer some flexibility for this role for the right person. 

To apply please send a cover letter and CV to detailing your experience, why you would be the best person for the role and an idea of the key things you would need to do to approach and build this new role.